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BladeCenter T Type 8720 and 8730Hard ware Maintenance Manual and Troubleshooting Guide 򔻐򗗠򙳰

viii BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide

Table 6. Troubleshooting charts Device Suggested action Blade server problem Blade servers turn off for no apparent reason. All blade b

Table 6. Troubleshooting charts (continued) Device Suggested action “Media not found” error message and other file system error occur o

Table 6. Troubleshooting charts (continued) Device Suggested action Remote control does not work with default SuSE Linux version 8.0 di

Table 6. Troubleshooting charts (continued) Device Suggested action CD-ROM drive is not recognized after being switched back to blade s

Table 6. Troubleshooting charts (continued) Device Suggested action Ethernet disconnect notice will not appear when running Windows 2000.

Table 6. Troubleshooting charts (continued) Device Suggested action Pressing F1 brings up browser help instead of performing BladeCenter

Table 6. Troubleshooting charts (continued) Device Suggested action The monitor displays video for blade server 8 during management modu

Table 6. Troubleshooting charts (continued) Device Suggested action Mouse is not detected during SuSE installation. The installation of

Table 6. Troubleshooting charts (continued) Device Suggested action Updating the switch-module configuration through the switch does not

Table 7. Light path diagnostics (continued) Lit LED Cause Action Critical error A critical system error has occurred, such as nonredu

Chapter 1. General information The IBM® BladeCenter®T Types 8720 and 8730 units are rack-mounted, high-density, high-performance blade s

Temperature error messages Note: See Chapter 7, “Parts listing, BladeCenter T Type 8720 and 8730,” on page 107 to determine which

Note: See Chapter 7, “Parts listing, BladeCenter T Type 8720 and 8730,” on page 107 to determine which components should be replac

Note: See Chapter 7, “Parts listing, BladeCenter T Type 8720 and 8730,” on page 107 to determine which components should be replac

Note: See Chapter 7, “Parts listing, BladeCenter T Type 8720 and 8730,” on page 107 to determine which components should be replac

Bus error messages Note: See Chapter 7, “Parts listing, BladeCenter T Type 8720 and 8730,” on page 107 to determine which componen

3. Damaged data in BIOS code can cause undetermined problems. Check the LEDs on all the power supplies. If the LEDs indicate th

v Operating system software — type and version levelNote: To eliminate confusion, identical systems are considered identical only

Chapter 7. Parts listing, BladeCenter T Type 8720 and 8730 This parts listing supports the Eserver BladeCenter T Type 8720 and 873

Index System (Eserver BladeCenter T Type 8720 and 8730) FRU No. CRU/FRU 2-Post rack mount kit (8720 model 1Rx) 90P3802 FRU 2-Post

Index System (Eserver BladeCenter T Type 8720 and 8730) FRU No. CRU/FRU 1 Switch filler (model 2Rx) 39M3261 CRU 2 Blower module (m

Record information about your BladeCenter T unit in the following table. You will need this information when you register your Blad

110 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide

Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information a

can create a customized support page. The support page has many sources of information and ways for you to solve problems, includi

Appendix B. Related service information Note: The service procedures are designed to help you isolate problems. They are written wit

Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal inj

v Do not use worn or broken tools and testers. v Never assume that power has been disconnected from a circuit. First, check

3. Check the power cord for: a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground conti

Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function. Proper groundi

Statement 1 DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: v D

Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended

UserlabelCMM1CMM2Important: Do not place the label on the blade server itself or in any way block the ventilation holes on the bla

Statement 4 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. Statement 5

Statement 20 CAUTION: To avoid personal injury, before lifting the unit, remove all the blades to reduce the weight. Statement 21

Instrução 1 PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar

Instrução 2 CUIDADO: Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33F8354 ou uma bateria de

Instrução 4 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CUIDADO: Ao levantar a máquina, faça-o com segurança. In

Instrução 20 CUIDADO: Para prevenir acidentes, antes de erguer a unidade, remova todas as láminas para reduzir o peso. Instrução 21

126 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide

Laser Klass 1. Appendix B. Related service information 127

128 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide

Appendix B. Related service information 129

Notices and statements used in this book The caution and danger statements that appear in this book are also in the multilingual S

130 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide

Appendix B. Related service information 131

Luokan 1 Laserlaite 132 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide

Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d’un numéro. Ce de

Notice n° 1 DANGER Le courant électrique passant dans les câbles de communication, ou les cordons téléphoniques et d’alimentation

Notice n° 2 ATTENTION: Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence

≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) ATTENTION: Faites-vous aider pour soulever ce produit. Notice n° 5 ATTE

ATTENTION: Pour éviter tout risque de blessure, retirez tous les Serveurs lame de l’unité avant de la soulever. Notice n° 21 AT

Hinweis 1 VORSICHT Elektrische Spannungen von Netz-, Telefon- und Datenübertragungsleitungen sind gefährlich. Aus Sicherheitsgründen: v

Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller

Features and specifications for the BladeCenter T Type 8720 unit The following table provides a summary of the features and specifi

Hinweis 4 ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten. Hinwei

Hinweis 20 ACHTUNG: Um Verletzungen zu vermeiden, entfernen Sie vor dem Anheben der Einheit zur Verringerung des Gewichts alle Blad

Avviso 1 PERICOLO La corrente elettrica circolante nei cavi di alimentazione, del telefono e di segnale è pericolosa. Per evitare

Avviso 2 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batte

Avviso 4 ≥18 kg ≥32 kg ≥55 kg ATTENZIONE: Durante il sollevamento della macchina seguire delle norme di sicurezza. Avviso 5

Avviso 20 ATTENZIONE: Per evitare incidenti, prima di sollevare l’unità, rimuovere tutte le lame in modo da ridurre il peso. Avviso

146 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide

Appendix B. Related service information 147

148 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide

Appendix B. Related service information 149

Notes: 1. For details about the BladeCenter T unit port specifications, see “BladeCenter T unit power, controls, and indicators” o

150 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide

Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea para estab

Declaración 1 PELIGRO La corriente eléctrica de los cables telefínicos, de alimentaciín y de comunicaciones es perjudicial. Para evitar

Declaración 2 PRECAUCIÓN: Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualq

≥18 kg ≥32 kg ≥55 kg PRECAUCIÓN: Tome medidas de seguridad al levantar el producto. Declaración 5 PRECAUCIÓN: El botín de cont

PRECAUCIÓN: Para prevenir ferimentos pessoais, antes de levantar a unidade retire todas as låminas para diminuir o peso. Declaración 2

156 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide

Appendix C. Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products,

Trademarks The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or

When referring to processor storage, real and virtual storage, or channel volume, KB stands for approximately 1000 bytes, MB stands

Features and specifications for the BladeCenter T Type 8730 unit The following table provides a summary of the features and specifi

Electronic emission notices Federal Communications Commission (FCC) statement Note: This equipment has been tested and found to comply

European Union EMC Directive conformance statement This product is in conformity with the protection requirements of EU Council Direct

Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid ele

IBM power cord part number Used in these countries and regions 14F0033 Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel Island

164 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide

Index Aac power LED 13 acoustical noise emissions 5, 7 Bbezelinstalling 45 removing 45 bezel assemblyinstalling 44 removing 43 removing a

II/O module 60 configuring 29 installing 62 removing 62 types 60 installationcompleting 66 guidelines 37 installingair filter 44 bezel 45 b

modules (continued)management 51 media tray 49 mouse connector 17 Nnetworkconnecting 25 networking guidelines 31 notes, important 158 notic

Ttelco alarms connector 18 temperature 5, 7 trademarks 158 troubleshootingcharts 89 UUnited States electronic emission Class A notice 16

Notes: 1. For details about the BladeCenter T unit port specifications, see “BladeCenter T unit power, controls, and indicators” o

򔻐򗗠򙳰Part Number: 25K8107 (1P) P/N: 25K8107

Major components of the BladeCenter T Types 8720 and 8730 unit The following illustration shows the locations of major components i

System service cards These cards contain system service instructions and a writable area for your use. The cards are located in a

v Error: When this amber LED is lit, it indicates that an error has been detected somewhere on the management module. When this

System status LEDs: The LEDs on this part of the panel provide status information for the BladeCenter T unit. v Power: When cont

Power modules AC in LEDDC out LEDDC in LEDError LEDAC power module DC power moduleDC out LEDError LED Power module LEDs: Each power module ha

Table 3. Power module LEDs (continued) DC IN or AC IN DC OUT ! (Error) (amber) Description and action Off Off Off or On* There is

Rear view This section identifies the components and indicators on the rear of the BladeCenter T unit. I/O module 2 I/O module 1I/O modu

KVM (keyboard, video, mouse) module indicators and input/output connectors The KVM module is a hot-swap module that is installed on

Connectors: The KVM module has the following I/O connectors: v Keyboard connector: The BladeCenter T KVM module contains one PS/2-

LAN-module indicators and input/output connectors The LAN module is a hot-swap module that is installed on the rear of the BladeCent

Note: The service processor, management module, or systems-management function must monitor the alarm reset inputs to maintain the f

BladeCenter T Type 8720 and 8730Hard ware Maintenance Manual and Troubleshooting Guide 򔻐򗗠򙳰

2. Reinstall the four blowers into the rear of the BladeCenter T unit if you have not done so already. See “Removing and insta

Notes: 1. Within 2 minutes after power has been connected to the BladeCenter T unit, the management module applies power to the

breakers to the Off position or removing the fuses as applicable. Make sure that both circuits are disconnected or turned off. If

Chapter 2. Configuring the BladeCenter T unit The BladeCenter T unit automatically detects the modules and blade servers that are in

For best results when using the Web browser, set the monitor to 256 colors. Use only the video resolutions and refresh rates give

Setting up the remote connection To configure and manage the BladeCenter T unit and blade servers, you must first set up the remot

Complete the following steps to connect the Ethernet cable to the management module. 1. Connect one end of a Category 5 or highe

Starting the management and configuration program Complete the following steps to start the management and configuration program: 1.

Setting management and configuration program options From the management and configuration program main menu, you can select settings

module automatically when needed). Otherwise, configure the DHCP setting as you prefer. You must configure the static IP address onl

Note Before using this information and the product it supports, be sure to read Appendix C, “Notices,” on page 157.Sixth Edition (

and remote management station. This is in addition to the IP addresses that are configured on the management module. You might als

must be installed in the BladeCenter T unit in I/O-module bay 1 or 2, or both, before the integrated Ethernet controllers on each

A typical, preferred BladeCenter T network topology is shown in the following illustration. See the IBM Eserver BladeCenter T Planni

3. Avoid network configurations that could lead to data loops, if possible. Loops will be created if you connect multiple ports

Director software can automatically discover the BladeCenter T unit (out-of-band, using the Ethernet port on the management module) a

Chapter 3. Diagnostics This section provides basic troubleshooting information to help you resolve some common problems that might occ

For example: A system error has occurred, and you have noted that the BladeCenter T system-error LED is lit on the system LED pan

Chapter 4. Setting up the BladeCenter T hardware This chapter provides instructions for setting up the BladeCenter T unit and instal

Before you begin to install options in the BladeCenter T unit, read the following information: v Read the safety information begin

(see the documentation that comes with your blade server for information about turning on the blade server). Make sure that you sh

About this manual This manual contains diagnostic information, a Symptom-to-FRU index, service information, error codes, error messages,

Handling static-sensitive devices Attention: Static electricity can damage electronic devices and your system. To avoid damage, keep

v Limit your movement. Movement can cause static electricity to build up around you. v Handle the device carefully, holding it

Preinstallation steps Before you begin, read the documentation that comes with your module or option. Statement 8: CAUTION: Never r

Removing and installing the bezel assembly The BladeCenter T unit comes with a bezel assembly containing a removable and replaceable

Installing the bezel assembly Complete the following steps if you are installing the bezel assembly at the front of the BladeCenter

1. Remove the bezel from the front of the BladeCenter T unit (see “Removing the bezel assembly” on page 43 for instructions). 2.

Removing and installing power modules The BladeCenter T unit is separated into two power domains. To support devices in power domain

Power module 1Power module 2CMM1CMM2Power module 3ESDPower module 4Release handleFiller moduleRelease buttonRemoving a power module Complete the

2. Grip the power-module handle with one hand and slowly pull the power module out of the bay. Use your other hand to support

Removing and installing the media tray The media tray is a hot-swap unit that is installed in the front of the BladeCenter T unit

Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación. Online support You can dow

Removing the media tray Complete the following steps to remove the media tray in the front of the BladeCenter T unit: 1. Open th

Removing and installing management modules The BladeCenter T unit comes with one hot-swap management module in management-module bay 1

CMM1CMM2ESDRelease latchManagement moduleRemoving a management module Notes: 1. If you are removing the only management module in the

Installing a management module Complete the following steps to install a management module in the BladeCenter T unit: 1. If you a

Removing and installing blower modules The BladeCenter T unit comes with four hot-swap blowers for cooling redundancy. The blowers ar

2413Release latch(open)Error LEDPower LEDRemoving a blower module Use the following instructions to remove a blower at the rear of the

Removing and installing the KVM (keyboard, video, mouse) module The KVM module is a hot-swap unit that is installed in the rear o

Removing the KVM module Complete the following steps to remove the KVM module at the rear of the BladeCenter T unit. 1. Remove t

Removing and installing the LAN module The LAN module is a hot-swap unit that is installed in the rear of the BladeCenter T unit

Removing the LAN module Complete the following steps to remove a LAN module from the rear of the BladeCenter T unit: 1. Fully lo

Contents About this manual . . . . . . . . . . . . . . . . . . . . . . . iii Important safety information . . . . .

Removing and installing I/O modules For blade server communication with the network, the BladeCenter T unit supports up to four hot-

Table 5. Hot-swap I/O module types by location for redundancy (continued) Bays I/O-module function Permissible I/O module 3 and 4 Ne

Releaselatch(open)Releaselatch(open)EthernetswitchmoduleFibreChannelswitchmoduleFillermoduleFillermoduleRemoving an I/O module Use the following

Blade servers The BladeCenter T unit supports up to eight high-performance blade servers. Each blade server is an enclosure that con

Removing and installing a blade server or filler module Use the instructions in this section to remove or install a blade server

Installing a blade server Complete the following steps to install a blade server or filler blade in the BladeCenter T unit. Stateme

10. If you have other modules to install at the front of the unit, do so now. Otherwise reinstall the bezel assembly on the f

Chapter 5. Service replaceable units This chapter describes the removal of server components. Important: The field replaceable unit (

DC terminal cover with fasteners Complete the following steps to replace the dc terminal cover on the Type 8720 unit. Note: v Re

AC rear panel Complete the following steps to replace the ac rear panel located at the rear of the unit. Note: v Read “Installa

Removing the media tray . . . . . . . . . . . . . . . . . . . .50 Installing the media tray . . . . . . . . . .

10. If you have no other replacement procedures to perform at the rear of the system, re-install the LAN module (see “Installing

9. Position the new dc rear panel so that it aligns with the dc power terminals on the system. Make sure that the dc rear pa

Upper flex circuit assemblyCaptive fasteners7. Carefully remove the old upper flex circuit assembly by placing your fingers under the

2. For Type 8720 systems, remove the dc terminal covers and power connections to each of the dc terminals. For Type 8730 system

17. Start up the system (see “Starting the BladeCenter T unit” on page 19). 74 BladeCenter T Type 8720 and 8730: Hardware Main

Docking board/blower housing assembly - (dc Type 8720 and ac Type 8730) Complete the following steps to replace the docking board/bl

Docking board/blowerhousing assembly(DC shown)12. Grab the housing by the housing frame above and below the power inlet receptacles, a

Rear chassis stiffener bracket Complete the following steps to replace the rear chassis stiffner bracket. Note: v Read “Installatio

UPChassis stiffener bracketCaptive fastener (4)UP10. Pull the old rear chassis stiffner bracket off the chassis. 11. Remove the new

Backplane Complete the following steps to replace the backplane in your BladeCenter T unit Note: v Read “Installation guidelines”

Getting help and information from the World Wide Web . . . . . . . . . 111 Software service and support . . . . . . . .

15. Loosen and remove the six non-captive screws that mount the old backplane to the chassis. Backplane insulatorBackplaneScrew (6)

Backplane insulator Complete the following steps to replace the backplane insulator. Note: v Read “Installation guidelines” on page

v Reinstall the LAN module (see “Installing the LAN module” on page 59). v Reinstall the KVM module (see “Installing the KVM

Spring7. Use tape to hold the air dampers above and below the empty air damper slot in the open position. This will provide mo

Slight angle towardthe rear of the system11. Hold the air damper angled slightly towards the back of the server; then, pull the air

Mechanical chassis Complete the following steps to replace the mechanical chassis of the BladeCenter T system. Note: v Read “Instal

19. Holding the backplane at the top near the guide pins, pull the backplane out and off of the guide pins. 20. Remove the b

35. Install the management module(s) at the front of the unit (see “Installing a management module” on page 53). 36. Install th

88 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide

Chapter 6. Symptom-to-FRU index This index supports the Eserver BladeCenter T Type 8720 and 8730 systems. Notes: 1. Check the conf