IBMIBM® xSeries 220User’s Reference SC06-P460-70
x IBM® xSeries 220 User’s Reference
90 IBM® xSeries 220 User’s Reference Diagnostic error message tablesThe following tables provide descriptions of the error messages that might app
Chapter 6. Solving problems 91035 ServeRAID Aborted Test setup error: No ServeRAID adapter found on system board or PCI busMake sure that the Ser
92 IBM® xSeries 220 User’s Reference 089 Microprocessor Failed Invalid microprocessor in slot xyz or BIOS setup problem (where xyz identifies the
Chapter 6. Solving problems 93Microprocessor Failed VRM corresponding to Microprocessor in socket xyz is defective (where xyz identifies the micro
94 IBM® xSeries 220 User’s Reference 202 System cache Aborted Test setup error: BIOS cannot access VPD information If your server does not have th
Chapter 6. Solving problems 95264 Magnetic tape driveAborted Test setup error: No tape drive found Check the cable and power connections to the dr
96 IBM® xSeries 220 User’s Reference 405 Ethernet Failed In PCI slot n(where n is the PCI slot number in which the failing Ethernet adapter is ins
Chapter 6. Solving problems 97Recovering the BIOS codeIf the BIOS code has become damaged, such as from a power failure during a flash update, you
98 IBM® xSeries 220 User’s Reference 12. Turn off the server.13. Move jumper J38 to the "hi" setting (pins 1 and 2) to return to normal
Chapter 6. Solving problems 99Diagnostic LEDsYou can use the diagnostic LEDs built into your server to quickly identify the type of system error t
© Copyright IBM Corp. 2000 1Chapter 1. Introducing the IBM xSeries 220Your IBM® xSeries 220 delivers great value for entry server applications. It
100 IBM® xSeries 220 User’s Reference On VRM 1 or VRM 2 (system board)One of the microprocessor VRMs has failed, or a microprocessor VRM is instal
Chapter 6. Solving problems 101Troubleshooting chartsYou can use the troubleshooting charts in this section to find solutions to problems that hav
102 IBM® xSeries 220 User’s Reference Intermittent problems Verify that: 1. All cables and cords are connected securely to the rear of the server
Chapter 6. Solving problems 103Monitor problems Verify that: 1. The server power cord is plugged into the server and a working electrical outlet.
104 IBM® xSeries 220 User’s Reference Option problems Verify that: 1. The option is designed for the server. Refer to the "Server Support&qu
Chapter 6. Solving problems 105Printer problems Verify that: 1. The printer is turned on and is online.2. The printer signal cable is connected to
106 IBM® xSeries 220 User’s Reference Troubleshooting the Ethernet controllerThis section provides troubleshooting information for problems that m
Chapter 6. Solving problems 107Ethernet controller problem Suggested ActionThe server stops running when loading device drivers.The PCI BIOS inter
108 IBM® xSeries 220 User’s Reference Ethernet controller messagesThe integrated Ethernet controller might display messages from the following dev
Chapter 6. Solving problems 109NDIS 4.0 (Windows NT) driver messagesThis section contains the error messages for the NDIS 4.0 drivers. The explana
2 IBM® xSeries 220 User’s Reference Features and specificationsTable 1 provides a summary of the features and specifications of your xSeries 220 s
110 IBM® xSeries 220 User’s Reference 0x02 Explanation: Bad node address (multicast address).Action: Make sure that the locally administered addre
Chapter 6. Solving problems 111Ethernet teaming messages:Event ID Type Description01 Error Explanation: Team Name and physical adapter name are t
112 IBM® xSeries 220 User’s Reference 17 Informational Explanation: Team nn. Preferred primary adapter has been detected.Action: None.18 Inform
Chapter 6. Solving problems 113Replacing the batteryWhen replacing the battery, you must replace it with a lithium battery of the same type, from
114 IBM® xSeries 220 User’s Reference 3. Remove the battery: a. Use one finger to lift the battery clip over the battery.b. Use one finger to sli
Chapter 6. Solving problems 115Getting help, service, and informationIf you need help, service, technical assistance, or just want more informatio
116 IBM® xSeries 220 User’s Reference The troubleshooting information or the diagnostic programs might tell you that you need additional or update
Chapter 6. Solving problems 117If possible, be at your computer when you call. Please have the following information ready: • Machine Type and Mo
118 IBM® xSeries 220 User’s Reference Other servicesIBM Update Connector is a remote communication tool that you can use with some IBM computers t
© Copyright IBM Corp. 2000 119Appendix A. Product warranties and noticesThis chapter contains warranty and emission notices. It also contains trade
Chapter 1. Introducing the IBM xSeries 220 3Notices used in this bookThe caution and danger notices also appear in the multilingual Safety Informa
120 IBM® xSeries 220 User’s Reference The IBM Warranty for MachinesIBM warrants that each Machine 1) is free from defects in materials and workman
Appendix A. Product warranties and notices 121When warranty service involves the exchange of a Machine or part, the item IBM or your reseller repla
122 IBM® xSeries 220 User’s Reference This limit also applies to IBM’s suppliers and your reseller. It is the maximum for which IBM, its suppliers
Appendix A. Product warranties and notices 123Extent of WarrantyThe warranty does not cover the repair or exchange of a Machine resulting from misu
124 IBM® xSeries 220 User’s Reference You also agree to 1. ensure that the Machine is free of any legal obligations or restrictions that prevent
Appendix A. Product warranties and notices 125Part 2 - Worldwide Country-Unique TermsASIA PACIFICAUSTRALIA: The IBM Warranty for Machines: The foll
126 IBM® xSeries 220 User’s Reference Warranty Service If you purchased an IBM Machine in Austria, Belgium, Denmark, Estonia, Finland, France, Ger
Appendix A. Product warranties and notices 127to damages caused by IBM with fraud or gross negligence and for express warranty.In item 2, replace &
128 IBM® xSeries 220 User’s Reference otherwise gives rise to the claim.The following item is added to this paragraph:3. breach of IBM’s obligati
Appendix A. Product warranties and notices 129incorporated in new editions of the publication. IBM may make improvements and/or changes in the prod
4 IBM® xSeries 220 User’s Reference • IBM ServerGuide™ CDs The ServerGuide CDs that are included with your server provide programs to help you se
130 IBM® xSeries 220 User’s Reference Other company, product, and service names may be trademarks or service marks of others.Important notesProces
Appendix A. Product warranties and notices 131Industry Canada Class A emission compliance statementThis Class A digital apparatus complies with Can
132 IBM® xSeries 220 User’s Reference Taiwan electrical emission statementJapanese Voluntary Control Council for Interference (VCCI) statementPowe
Appendix A. Product warranties and notices 133IBM power cord part number Used in these countries and regions13F9940 Argentina, Australia, China (PR
134 IBM® xSeries 220 User’s Reference
© Copyright IBM Corp. 2000 135IndexNumerics933 MHz microprocessorinstalling 57removing 58Aacoustical noise emissions 2activity lightsCD-ROM drive 5d
136 IBM® xSeries 220 User’s Reference error messages 108failover 69high performance modes 69IntraNetWare error messages108NetWare error messages 1
Index 137Ooptioninstalling 27problem 104optional system-managementadapter 41override switch, password 16Pparallel portdescription 62pin-number assi
138 IBM® xSeries 220 User’s Reference Ttape driveinstalling 44, 46teaming 69teaming error messages 111temperatureair 2terminator cardmicroprocesso
Chapter 1. Introducing the IBM xSeries 220 5Server controls and indicatorsThis section identifies the controls and indicators on the front of your
6 IBM® xSeries 220 User’s Reference Cover-release latch: Slide this lever to release the cover.Key lock:Use the key that comes with your server to
Chapter 1. Introducing the IBM xSeries 220 7Turning on the serverTurning on the server refers to the act of plugging the power cord of your server
8 IBM® xSeries 220 User’s Reference Turning off the serverTurning off the server refers to the act of disconnecting the server from the power sour
© Copyright IBM Corp. 2000 9Chapter 2. Arranging your workspaceTo get the most from your server, arrange both the equipment you use and your work ar
First Edition (October 2000)© Copyright International Business Machines Corporation 2000. All rights reserved. US Government Users Restricted Right
10 IBM® xSeries 220 User’s Reference Place the server and monitor so that nothing blocks the air vents; usually, 15 cm (6 inches) of air space is
© Copyright IBM Corp. 2000 11Chapter 3. Configuring your serverThe following configuration programs are provided with your server: • Configuration/S
12 IBM® xSeries 220 User’s Reference Notes:a. You can set an administrator password through the Configuration/Setup Utility program only if the op
Chapter 3. Configuring your server 13Configuration/Setup Utility main menu. — Product Data Select this choice to view system information, such as
14 IBM® xSeries 220 User’s Reference defaults can only be loaded from the Configuration/Setup Utility main menu.You can enable a virus-detection t
Chapter 3. Configuring your server 15configuration information. This usually results in automatic configuration of a PCI device.Attention: You mus
16 IBM® xSeries 220 User’s Reference • Remove the battery and then reinstall the battery.Setting the password-override switch: The following illu
Chapter 3. Configuring your server 17Using the SCSISelect Utility programSCSISelect is a built-in, menu-driven configuration utility program that
18 IBM® xSeries 220 User’s Reference 5. Follow the instructions on the screen to change the settings of the selected items; then, press Enter.Choi
Chapter 3. Configuring your server 19Using the PXE Boot Agent Utility programThe Preboot eXecution Environment (PXE) Boot Agent is a built-in, men
© Copyright IBM Corp. 2000 iiiContentsSafety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vChapter 1.Introducing the IBM xSeries 220
20 IBM® xSeries 220 User’s Reference • Setup time wait menuSelect this choice to set the amount of time (in seconds) that the system will pause du
© Copyright IBM Corp. 2000 21Chapter 4. Using the ServerGuide CDsThe ServerGuide CDs include easy-to-use software setup and installation tools that
22 IBM® xSeries 220 User’s Reference Setup and configuration overviewWhen you use the Setup and Installation CD, you do not need setup diskettes.
Chapter 4. Using the ServerGuide CDs 23• ServerGuide displays choices for running the configuration programs. For example: — The Express Configura
24 IBM® xSeries 220 User’s Reference Note: Exact features and functions can vary with different versions of the ServerGuide software.• After you h
Chapter 4. Using the ServerGuide CDs 25Additional programs included with ServerGuideAs a convenience, ServerGuide comes with additional software t
26 IBM® xSeries 220 User’s Reference
© Copyright IBM Corp. 2000 27Chapter 5. Installing optionsThis chapter provides instructions to help you add options to your server. Some option-rem
28 IBM® xSeries 220 User’s Reference System boardThe illustrations in the following sections show the components on the system board.System-board
Chapter 5. Installing options 29System-board internal cable connectorsThe following illustration identifies system-board connectors for internal c
iv IBM® xSeries 220 User’s Reference Novell NetWare or IntraNetWare server ODI driver teaming messages. . . . . . . . . . . . . . . . . . . . . . .
30 IBM® xSeries 220 User’s Reference System-board jumpers and switches The following illustration identifies the jumpers and switches on the syste
Chapter 5. Installing options 31Before you beginBefore you begin to install options in your server, read the following information: • Become fami
32 IBM® xSeries 220 User’s Reference Safety informationBefore installing this product, read the Safety Information book.Antes de instalar este pro
Chapter 5. Installing options 33Les heftet om sikkerhetsinformasjon (Safety Information) før du installerer dette produktet. Antes de instalar est
34 IBM® xSeries 220 User’s Reference Statement 1DangerElectrical current from power, telephone, and communication cables is hazardous.To avoid a s
Chapter 5. Installing options 35Statement 2CAUTION:When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type batt
36 IBM® xSeries 220 User’s Reference Statement 4 ≥18 kg (39.7 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)CAUTION:Use safe practices when lifting.Sta
Chapter 5. Installing options 37Rotating the stabilizing feetThe feet attached to the bottom cover rotate 90 degrees to provide additional stabili
38 IBM® xSeries 220 User’s Reference Removing the side coverThe following information describes how to remove the side cover. Note: The illustrati
Chapter 5. Installing options 39Removing the support bracket assemblyWhen working with some options such as hard disk drives and microprocessors,
© Copyright IBM Corp. 2000 vSafetyBefore installing this product, read the Safety Information book.Antes de instalar este produto, leia o Manual de
40 IBM® xSeries 220 User’s Reference 8. Store the support bracket assembly in a safe place.Working with adaptersYou can install up to five periphe
Chapter 5. Installing options 41The system scans PCI slots 1 through 5 to assign system resources; then, the system starts (boots) the PCI devices
42 IBM® xSeries 220 User’s Reference 3. Carefully remove the support bracket assembly from the server (see “Removing the support bracket assembly”
Chapter 5. Installing options 4312. Connect any needed cables to the adapter. Attention: Route cables so that they do not block the flow of ai
44 IBM® xSeries 220 User’s Reference Installing internal drivesDifferent types of drives enable your system to read multiple types of media and st
Chapter 5. Installing options 45drives. Refer to the documentation that comes with your server for additional information. Your server supports fo
46 IBM® xSeries 220 User’s Reference Installing a drive in bay 1, 2, 3, or 4To install a drive in bay 1, 2, 3, or 4, do the following:1. Read the
Chapter 5. Installing options 475. If the drive is a laser product, observe the following safety precaution. 6. Touch the static-protective bag co
48 IBM® xSeries 220 User’s Reference Installing a non-hot-swap hard disk drive in bay 5, 6, or 7To install a non-hot-swap hard disk drive in bay 5
Chapter 5. Installing options 499. If you have other options to install or remove, do so now; otherwise, replace the support bracket assembly; the
vi IBM® xSeries 220 User’s Reference Lees voordat u dit product installeert eerst het boekje met veiligheidsvoorschriften.Les heftet om sikkerhetsi
50 IBM® xSeries 220 User’s Reference Note: The hard disk drive activity light and hard disk drive status light on the backplane match the hard dis
Chapter 5. Installing options 51Note: You do not have to turn off the server to install hot-swap hard disk drives in these bays.3. Remove the fill
52 IBM® xSeries 220 User’s Reference Attention: When you handle electrostatic discharge (ESD) sensitive devices, take precautions to avoid damage
Chapter 5. Installing options 53• If you installed additional memory, start the Configuration /Setup Utility program and select Save Settings.• If
54 IBM® xSeries 220 User’s Reference Installing and removing a microprocessorYour server comes with one microprocessor, which is installed on the
Chapter 5. Installing options 55bracket assembly in a safe place.4. Lift the release lever and remove the terminator card from the microprocessor
56 IBM® xSeries 220 User’s Reference 8. If you are installing a microprocessor that has a speed lower than 933 MHz, install the heat sink onto the
Chapter 5. Installing options 579. If you are installing a microprocessor that has a speed of 933 MHz or higher, install a fan sink onto the micro
58 IBM® xSeries 220 User’s Reference (2) If you installed the microprocessor in connector U12, press down on the latches on either side of connec
Chapter 5. Installing options 59d. Disconnect the fan-sink power cable from the appropriate connector on the system board: • If you are removing t
viiStatement 1DangerElectrical current from power, telephone, and communication cables is hazardous.To avoid a shock hazard:• Do not connect or d
60 IBM® xSeries 220 User’s Reference Installing the side coverThe following information describes the cover installation procedure.Note: The illus
Chapter 5. Installing options 61Connecting external optionsYou can attach a SCSI storage expansion enclosure to your server if you install an opti
62 IBM® xSeries 220 User’s Reference Input/output portsThis section provides information about the input/output (I/O) ports on your server. These
Chapter 5. Installing options 63Parallel port connectorThe following table shows the pin-number assignments for the 25-pin, female D-shell paralle
64 IBM® xSeries 220 User’s Reference Configuration/Setup Utility program to change serial port address assignments to prevent or resolve address c
Chapter 5. Installing options 65USB technology provides up to 12 megabits-per-second (Mbps) speed with a maximum of 127 external devices and a max
66 IBM® xSeries 220 User’s Reference The following table shows the pin-number assignments for the auxiliary-device connector on the rear of the se
Chapter 5. Installing options 67SCSI portYour server has an integrated small computer system interface (SCSI) controller with an internal connecto
68 IBM® xSeries 220 User’s Reference SCSI connector pin-number assignmentsThe following table shows the pin-number assignments for the 68-pin SCSI
Chapter 5. Installing options 69Ethernet portYour server comes with an integrated Ethernet controller. This controller provides an interface for c
viii IBM® xSeries 220 User’s Reference Statement 2CAUTION:When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent typ
70 IBM® xSeries 220 User’s Reference Teaming Mode: Your Ethernet controller provides options, called teaming options. These options increase thro
Chapter 5. Installing options 71The requirements for effectively using IEEE 802.1p tagging are: • The other devices receiving and routing 802.1p t
72 IBM® xSeries 220 User’s Reference To join a VLAN from Windows NT 4.0: 1. Create a VLAN on the switch. Use the parameters that you assign there
© Copyright IBM Corp. 2000 73Chapter 6. Solving problemsThis section provides basic troubleshooting information to help you resolve some common prob
74 IBM® xSeries 220 User’s Reference Server SupportAfter you register and profile, you will be able to:• Diagnose problems using the IBM Online As
Chapter 6. Solving problems 75POSTWhen you turn on the server, it performs a series of tests to check the operation of server components and some
76 IBM® xSeries 220 User’s Reference Repeating short beepsThe system board might contain a failing component, your keyboard might be defective, or
Chapter 6. Solving problems 77POST beep codesBeep code Description Action1-1-2 Microprocessor register test has failed. Call for service.1-1-3 CMO
78 IBM® xSeries 220 User’s Reference 1-2-4 RAM refresh verification has failed. Reseat the memory modules or install a memory module. If the probl
Chapter 6. Solving problems 79POST error messagesThe following tables provide information about the POST error messages that can appear during sta
ixStatement 4 ≥18 kg (39.7 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)CAUTION:Use safe practices when lifting.Statement 5CAUTION:The power control
80 IBM® xSeries 220 User’s Reference 162 A change in device configuration occurred. This error occurs under one or more of the following condition
Chapter 6. Solving problems 81186 A system board or hardware error occurred. Action: Call for service.187 The VPD serial number is not set. Acti
82 IBM® xSeries 220 User’s Reference 602 Invalid diskette boot record. Action: 1. Replace the diskette.2. If the problem persists, make sure that
Chapter 6. Solving problems 831962 No valid startup devices were found. The system cannot find the startup drive or operating system. Action: Be
84 IBM® xSeries 220 User’s Reference 00012000 Processor machine check. Action: 1. Update the system BIOS. 2. If the problem persists, replace th
Chapter 6. Solving problems 8500180500 A PCI adapter ROM error occurred. Action: Remove the PCI adapters. If you can start the server without th
86 IBM® xSeries 220 User’s Reference POST error logThe POST error log contains the three most recent error codes and messages that the system gene
Chapter 6. Solving problems 87Diagnostic programs and error messagesThe server diagnostic programs are stored in upgradeable read-only memory (ROM
88 IBM® xSeries 220 User’s Reference iii is the three-digit device ID. (These codes are for trained service personnel and are described in the Ha
Chapter 6. Solving problems 895. When the Diagnostic Programs screen appears, select the test you want to run from the list that appears; then, fo
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